If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media outages reported in the last 24 hours. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Forum; Apps. Downstream Channel Id : 6. Some of these items are dispatched sooner than the others. A television signal amplifier can help improve a weak signal, especially in areas that do not have good television. The Ethernet cable/socket can likely be used for the internet connection from the TV box to the router - for ‘control signals’ and TV on Demand, TV apps etc. We’ll be extending this offer in future so even more of our customers can benefit from our latest and most powerful router. We would like to show you a description here but the site won’t allow us. If you are experiencing pixellation or picture break up, it may be that. We would like to show you a description here but the site won’t allow us. co. Almost as if the Hub was busy when that test occurred. From access to 3. My Virgin Media App. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Chris Muriel, Manchester. QuickStart, set up and connections. My Virgin Media App. The previous installation was the Samsung Tivo, installed 2018 by Virgin engineer. A forward path equaliser ( orange) reduces the lower analogue level accross the 3 measurements that we read ( low/med/hi. 2. Orphan Email accounts. Since yesterday the TV go app cannot connect to my Virgin box. Manage Your Account. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Chris. It is common for some problems to be reported throughout the day. In contrast, you would need an attenuator for 40km or 80km optics as those have particularly sensitive receivers that are more easily overloaded and the entire reason to buy those optics is for the range. Garosa 3pcs Attenuator SMA-JK Male to Female RF Coaxial Attenuator 2W 6GHz 50Ω 1-30dB Connectors RF Coaxial DC Block Fixed Attenuation RF Coaxial Attenuator(10db) G-PLUG 2m RG6 Coaxial Cable Connectors Set – High-Speed Internet, Broadband and Digital TV Aerial, Satellite Cable Extension – Weather-Sealed Double Rubber O-Ring and. Virgin changed it to -6 to +10 as they realised it doesn't make a difference. Note that this box will also need to be connected to the hub with either an Ethernet cable (best) or by WiFi. community. Registration is fast, simple and absolutely free so please join our community today. Ingress. All attenuators do is attenuate the incoming signal, (whatever level it is) by the value of the attenuator. Looks like you don't need it but clearly their was a adjustment made that you did need it. End. Virgin Media Internet Service - Cable Forum. This comprised: About 1 m of cable from the wall inlet, to a forward path 3 dB attenuator and a splitter, the Tech net ix E S X 20. Overview: Qorvo's CMD281C3 is a negative controlled, wideband GaAs MMIC 2-bit digital attenuator housed in a leadless 3x3 mm surface mount package. Hi, I really don’t mean to sound this stupid, but where do I find the signal levels? Ie what are they shown as… dBmV maybe? I’ll happily post them ok so I’ve done a tiny bit of the research I should have done before…. For broadband, TV, landline, and account enquiries, phone 03454541111*. Best wait for a VM staff member to get. Virgin changed it to -6 to +10 as they realised it doesn't make a difference. I can’t see what you are connecting to on the wall. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). co. 4. We would like to show you a description here but the site won’t allow us. Next time it happened I started doing research and examining the Power dBmV and it was very low so thought the attenuator may be 'strangleing it' thats when I bought the new one a 4dB and yes periodically I have to swap over from one to the other, Turning the box off and back on or even just disconnecting it does nothing. This only affects landlines. A Virgin Media spokesperson told ISPreview. The Power and SNR all look fine. We would like to show you a description here but the site won’t allow us. If I have no attenuator fitted my levels are over +10 If I have one 6db fitted it goes down to +5 If I fit 2x 6db attenuators fitted it goes down to. Sound attenuators are essential devices for reducing noise in HVAC systems. £1599. Both the network connection on the Virgin box and my android device are running ok and on the same network, this problem occurred yesteday, my virgin box mode is on fast start. I have left it in place but wonder if it is still required. Virgin Mobile. No, you can keep using the same phone you’ve always used. 1 ACCEPTED SOLUTION. 8GHz Read more; Return Path Attenuator 5-65 MHz 1. Stay safe online. So, no attenuator needed. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. on 22-10-2022 21:04. Virgin Mobile package. I can't figure out a way to connect without the attenuator becaus. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals;. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. Available: In Stock. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Networking and WiFi. My Virgin Media App. 4K compatible TV/device required to watch Ultra HD. SpeedBy joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Thankyou for your response, below should be the information you’re looking for. Virgin Mobile. QuickStart, set up and connections. It probably makes more sense to connect the attenuator to the modem and then the cable feed to the attenuator though. CELL: Engineered solution for coastal protection. The ZenWifi WIFI software has OOKLA - Speedtest embedded into it and when run It seems to be fluctuating between Download of 900Mbps ish to 1080Mbps and Upload of 56Mbps to 103Mbps). My Virgin Media . I cannot be sure as to what the second. As with most live chats nowadays, there is a virtual assistant to help you at first. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. 1. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Browse Virgin Media Virgin Media Community. Working hard to help connect the nation, shop our offers and order online. My Virgin Media, making managing your account easier with all your information in one place. At least 30Mbps download speeds in every room or £100 one-off credit. We would like to show you a description here but the site won’t allow us. Stay safe online. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. We would like to show you a description here but the site won’t allow us. My internet dropped put last night and when I checked with a neighbour our there's was working I reset my hub 3 to help. Your downstream levels are to high and need attenuating. We would like to show you a description here but the site won’t allow us. The 360 is faster than the older Tivo and has more apps available. on 03-07-2023 01:02. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Currently supported: Desktop (web) iOS app (phone & tablet) - iOS 13. Registration is fast, simple and absolutely free so please join our community today. We would like to show you a description here but the site won’t allow us. Best. Service 53. At each temperature stage of the system, an attenuator block can be mounted and mated to SMPM multi-connector cable assembly. Hub 3 attenuator issue. Virgin Mobile. So the attenuator is taken way and your signal is now 7db. Account - Cable. These are usually fitted if you are in close proximity to an amplifier, & should not be removed. Router 3 in room at Front of house. Figure 3. Associate. Description. If that fails, the second box is missing the channel codes which VM can rectify. Options. Virgin Media Broadband & 2 Tivo V6 Boxes. Mailbox Properties . Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. ”. 8 people have this in their carts right now. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. The attenuator bit values are 2 dB and 4 dB, for a total attenuation of 6 dB. Live life supercharged, with Volt. 1 ACCEPTED SOLUTION. All Virgin Media customers with a Virgin TV 360 box or Stream from Virgin Media can access Apple TV+ directly on your telly if you’ve got a subscription to the service. Downstream Symbol Rate : 6952 Ksym/sec. Leave it off for about 10 seconds. Virgin Media cable signal strength. "95% of VMs network is HFC (Hybrid Fibre Coaxial). Active start - more energy efficient than fast start but the box takes a little longer to start up. Any remaining balance will be applied to subsequent bills until the credit is used. We would like to show you a description here but the site won’t allow us. You'll only see a Virgin TV icon on your Samsung TV if you've completed the input setup that may be offered by the TV itself. QuickStart, set up and connections. An outage on Virgin Media’s broadband services can leave many people disconnected. The Ethernet cable/socket can likely be used for the internet connection from the TV box to the router - for ‘control signals’ and TV on Demand, TV apps etc. Click on the “> Check router status” button. You’ll then be able to use your same old phone to make. Your upstream channel 2 has noise, hence 32QAM, but that's sorted at the VM end and it should be working OK. Chris Muriel, Manchester. Buy 1STec Genuine Virgin Media 3 Way Technetix Passive Wideband Signal TV Splitter Screw-on F-Connector Type TiVo TV Set Top Box Superhub Internet Router 5-1218MHZ Freeview DVB-C/T2/S 5-1000MHZ at Amazon UK. 98. The quickest way to do this is by calling Virgin Media’s customer service team on 0345 454 1111. 0 I noticed these connected, between the coaxial cable and router socket…We would like to show you a description here but the site won’t allow us. Why have you got an. Virgin Media Broadband & 2 Tivo V6 Boxes. 0. 3. If possible I’d like somebody to have a look for any issues that will be causing this drop In signal + also look at my down and up stream data to see if the Attenuator is still needed. deal anytime. The furthest from the hub about 20Mts. About this app. Hi all, I just ran the signal strength check and this is the output: Cable Modem Downstream. I ned a new hub, red light on permanent, cannot get through to virgin media customer service QuickStart, set up and connections. Geobrugg TECCO ® CELL is a durable solution for protection of coasts against erosion. SpeedExcludes Essential broadband customers from 10 November 2022. You can also check. A coax cable will also need to be installed by Virgin Media for the live TV signals. 1 modem mode. Recently upgraded to gig1 and was sent a new Hub5 router. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies,. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. You must connect to the communal aerial socket. Virgin Phone Switchover. Our attenuators are available in a low power chip package as well as a 0. Stream from Virgin Media. I have a hub 5, and speeds are really variable. Reliability wise, generally both are fine for me (different areas can make this a bigger issue) Lower latency (HFC vs FTTP) if you have Virgin Media FTTP i. Excludes broadband faults and broadband network outages. Joining in. Hello, I've been having some issues today with connection and after doing the usual resets etc I noticed my attenuator was loose at the book so I tried pushing it in and it looks to be be broken at one end with a short piece of metal. I cannot be sure as to what the second cable is or whether it is actually anything to do with Virgin Media, but if it is the telephone wiring then you don't need it unless you've landline telephone provision from Virgin Media. Solved: How do you talk to a human at Virgin Media? - Virgin Media Community - 4029776. So at 13dBvm it'll be getting 4x the signal it would like, 16dBvm it's getting 8x the signal!The item marked with a red box is an attenuator. Community Natter. 30. Stream box and remote remain property of Virgin Media. You certainly need the 3dB attenuator or even a 6dB one although if you are having no problems, - 5175006. I doubt it's the tv (samsung q60r 4k) as. Networking and WiFi. . Haggling's your secret weapon - and we've seen many negotiate £100s a year off their bill. Excludes broadband faults and broadband network outages. Use Virgin Media phone lines when calling from a different provider. Joined 18 Oct 2002Supercharged data & broadband speeds. Country. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. We’ll upgrade your everyday with double the mobile data for every eligible O2 Pay Monthly plan in your household, and a lightning-fast Virgin Media broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area). You have 3 choices. I can tell you though you won't get the advertised speeds of over 1Gbps, the fastest I have achieved using. You’ll then be able to use your same old phone to make. 2 comments. Account - Cable. This only affects landlines. Digitus Rackmount 19" fixed shelf 1U - rack accessories (Black, 1 U / 19 ", 483 x 250 x 44 mm) £1130. We would like to show you a description here but the site won’t allow us. Go to Settings > System > Standby power consumption. Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Installation went quite smoothly. 16 Sep 2013. The aerial cable goes into the single end, the cable to the TV from the double end. Join Date: May 2010. While an amplifier provides gain, boosts the signal, an attenuator provides loss, reduces the signal. Yeap, the screw connector on the back of the Hub has snapped off. This seems to be in line with what Google. Hi @JK2000. Our , which you can add anytime, start from £2. Account - Mobile. It might be an idea to consider switching to a V6 box though if you have broadband with VM as the Tivo can't display UHD content whereas the V6 can. We would like to show you a description here but the site won’t allow us. At least 30Mbps download speeds in every room or £100 one-off credit. The landline phone digital switch over is being rolled out from around now to be completed by 2027. Very Insightful Person. 21 REPLIES. The previous installation was the Samsung Tivo, installed 2018 by Virgin engineer. From the splitter, a 1m cable goes to the router and a 15m cable was required to reach the TV location. RF Attenuator. Virgin Media was founded in 2006. From the splitter, a 1m cable goes to the router and a 15m cable was required to reach the TV location. Unlocks superfast broadband in 500,000 buildings. Account - Cable. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. over RFoG, then this is less of an issue. We would like to show you a description here but the site won’t allow us. Hub 3 attenuator issue. 20. Check your power levels. The previous installation was the Samsung Tivo, installed 2018 by Virgin engineer. Helps dispense four million medical prescriptions. These phone numbers. Networking and WiFi. Online via the Virgin Media website. Options. Can anyone comment on my power levels. When you decide to renegotiate/cancel the best method and time to contact them is to call 150 from a Virgin landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues. Location. Stoke-on-Trent. Virgin Media cable modem attenuators. Garosa 3pcs Attenuator SMA-JK Male to Female RF Coaxial Attenuator 2W 6GHz 50Ω 1-30dB Connectors RF Coaxial DC Block Fixed Attenuation RF Coaxial Attenuator(10db) G-PLUG 2m RG6 Coaxial Cable Connectors Set – High-Speed Internet, Broadband and Digital TV Aerial, Satellite Cable Extension – Weather-Sealed Double Rubber O-Ring and Compression. NordVPN: Our number one recommendation for streaming Virgin Media. Click on the “Networking” tab. Virgin Media ranks 43rd among Cable Television sites. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. Post on the newsgroups and they will arrange for a engineer to. Home Phone. Stream from Virgin Media. Ingress is the leakage of RF signal into the Virgin Media network from the customers premise/street cabinet. We would like to show you a description here but the site won’t allow us. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. It’s common to use 10G-LR optics for any range. Both neighbours recently had a VM engineer visit (different issues) and were told their connection at the cabinet (approximately 120 Metres from house) was in a "nearby port" as opposed to a "distant port". Geobrugg TECCO ® CELL is a durable solution for protection of coasts against erosion. Awesome our levels are still below 10db, 7db isn't too close to 10db and when we check our meter the upstream is also in spec. We would like to show you a description here but the site won’t allow us. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. I'm a Very Insightful Person, I'm here to share knowledge. 5 metres, through an internal wall, under floorboards for 2 metres, then it goes through an attenuator and a tv/data splitter, and the two cables then run through chasing and to the back of the socket box which is a modular type using two of these(46007). Forum; Apps. . 1 Tivo V6 in same room 2nd Tivo V6 in Lounge So I basically have 1 cable entering house which is split into 3, one to the router, one to V6. Manage Your Account. uk: “We are offering selected customers in a number of locations the opportunity to upgrade to a Hub 4 free of charge. We’ve got an incredible range of phones and phone plans fit for every budget, so while you’re in why not have a peruse. 180 seconds. #4. So, in the lounge connect a cable to the socket and the hub and 360 box to that cable via the splitter, and connect the box to the hub with an Ethernet cable. The input power ratings range from 0. My Virgin Media App. We would like to show you a description here but the site won’t allow us. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Number of inclusive HD channels depends on package. Just check the upstream when the area fault is fixed. I have an attenuator marked up as 10dB forward path attenuator in line before my modem. We would like to show you a description here but the site won’t allow us. I use 10G-LR over SR for the ability to run 40G-LR4L without. I had a technician come out from VM and he. My internet dropped put last night and when I checked with a neighbour our there's was working I reset my hub 3 to help. designed to meet environmental requirements. With a massive selection of Attenuators & Simulators, free shipping, a free 2-year warranty, 24/7 access to award-winning support - and more - Sweetwater gives you more than any other retailer! If you have any questions about Attenuators & Simulators , make sure to give your personal Sales Engineer a call at (800) 222-4700 . This comprised: About 1 m of cable from the wall inlet, to a forward path 3 dB attenuator and a splitter, the Tech net ix E S X 20. 18-11-2023 21:30. Hi @regentroad5 . Upload speeds are fine (110-120mbps) and latency is great (10-14ms)Sign in to My Virgin Media a. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Networking and WiFi. Right now the following benefits of FTTP over Virgin Media/HFC. But I've been told two separate things. - 5342532. Available with M50 broadband or faster. Engineer arrived at 8'sharp this Saturday morning. We would like to show you a description here but the site won’t allow us. My Virgin Media App. Networking and WiFi. Mar 22, 2007. Our , which you can add anytime, start from £2. Manage Your Account. comblueyonder. An attenuator is a two-port electronic device It is designed using resistors to weaken or attenuate a signal. 25 a month. The RFSA2113 features a wide bandwidth up to 18GHz. I would guess someone changed the tap point seeing you was being high power for no reason and moved you or a fault will a amp. The landline phone digital switch over is being rolled out from around now to be completed by 2027. I done a test on speedtest. But don’t connect to the Virgin socket. This means it will reduce your downstream by 8. 1 to 120 watts. uk (comments - search 350)The white splitter box in your photo looks to me unnecessary, and the cables into it are back to front. I was successfully running my HUB4 in modem mode with link aggregation (round robin) using Pfsense for quite some time but my speeds have been intermittently terrible recently. In addition, many attenuators are available without the driver for those who choose to provide their own. #3. Downstream Frequency : 586750000 Hz. The link back to the provider is called the return or upstream path (normally QPSK modulated). The Passive Attenuator is a purely passive. Exclusive Volt benefits – Volt broadband and sim deals also bring you all this: . Attenuators are generally used in radio, communication and transmission line applications to weaken a stronger signal. Switched On Families. 25 dB. Free delivery and returns on eligible orders. I managed to find this number for myself (I had tried 150 from my Virgin phone) but had to sit through so many options - choose this, pick that - and then finally get through to be told the current wait time was 110 minutes was enough to almost consign the phone to the front garden via the window. Midwest also offers a wide variety of Qualified Product List (QPL) approved products in the M3933/14, /16, /25, and M39030/3, /6 series. Downstream Lock : Locked. Typical VCA's in this performance category have poor inherent attenuation versus temperature and poor nonlinear attenuation versus. Virgin Media’s team may well offer you a. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Each attenuator block has two rows with 12 channels, and each row of channels can be selected to have one attenuation value (0 dB, 3 dB, 6 dB, 10 dB, or 20 dB). - 5367621. So the attenuator is taken way and your signal is now 7db. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. The Superhub is currently running in Modem mode and connected to a MitroTik RB760iGS, I have monitoring the connection and I have noticed that the speeds are variable on wired. You are right in thinking that the Tratec TRIS-102A is some sort of in line surge protector, it's actually called an Isolator and is used to stop nasty's being fed back into the cable network. The terminals of our chip attenuators are made with thick or thin. Sign in or register . This comprised: About 1 m of cable from the wall inlet, to a forward path 3 dB attenuator and a splitter, the Tech net ix E S X 20. deal anytime. Representation: input: output = attenuation multiple = 10 times. At each temperature stage of the system, an attenuator block can be mounted and mated to SMPM multi-connector cable assembly. You certainly need the 3dB attenuator or even a 6dB one although if you are having no problems, - 5175006 1,285. Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 139000000 11. on 03-01-2022 18:08. 4 40 QAM 256 1 2 147000000 11. Text search. Just FYI, the forward path refers to the signal to your STB. I cannot be sure as to what the second cable is or whether it is actually anything to do with Virgin Media, but if it is the telephone wiring then you don't need it unless you've landline telephone provision from Virgin Media. . My Virgin Media App. Home Phone. net and noticed high. 2 comments. These lines are also open seven days per week, from 8am to 10pm. I use the native apps on my TV to deliver Atmos etc via earc but do not get the same capability on the 360 when connected directly to the amp via HDMI (and yes its a decent HDMI cable and also a new 4k/8k amp with Atmos). Posted in Email. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple.